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Associate in Project Management- Georgia Technology Authority-2016

Executive Leadership Certificate- AMMVA- Washington DC-2016

Leadership Development Certificate- University of Georgia-2015

Executive Coaching Certification- CAPP Institute January 2019

Personal Coaching Certification (CTI)- CAPP Institute April 2018

Lean Six Sigma Green Belt- Management Institute April 2019



Both Private Sector and State Government


Project Management


Change Management


Leadership Development



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"My coaching experience with Ms. Heard has been phenomenal. I have never participated in a coaching relationship and did not know what to expect. From the onset, Ms. Heard helped me to outline the scope of our sessions so that we maximized our time together. Bar none, the questions she posed help me to experience significant break through in both my personal and professional life. I was able to set smart goals and develop a plan of action to achieve them.The most valuable part of coaching was the connections I was able to make with my childhood. Many of the questions Ms. Heard posed helped me to gain deeper understanding about the underpinnings of my current state of life. These realizations helped me to refocus on the most important elements of my journey.Finally, the homework and self-care component was an essential part of the entire experience. I was able to leave each session with a takeaway. This was critical to my focus and accountability."

Ivy Buama | Decatur, GA

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